Implicações da pandemia de COVID-19 no acesso aos serviços de saúde

Juliana Pereira Machado; Isabela Gomes Musa dos Santos; Barbara Caroliny Pereira da Costa; Mayara Rocha Siqueira Sudré; Eugenia Veludo Veiga

doi:10.36489/saudecoletiva.2022v12i83p12072-12087

Authors

Juliana Pereira Machado https://orcid.org/0000-0003-2225-8355
Isabela Gomes Musa dos Santos https://orcid.org/0000-0002-6174-0155
Barbara Caroliny Pereira da Costa https://orcid.org/0000-0003-3945-5240
Mayara Rocha Siqueira Sudré https://orcid.org/0000-0002-9515-5907
Eugenia Veludo Veiga https://orcid.org/0000-0003-3677-0210

DOI:

https://doi.org/10.36489/saudecoletiva.2022v12i83p12072-12087

Keywords:

Health Services Accessibility, COVID-19, Comprehensive Health Care

Abstract

Objective: to analyze the implications of the COVID-19 pandemic on access to health services. Methods: web survey, collected in June and July 2020. 798 users of health services, aged 18 years or older, selected in a snowball. Data were collected with an electronic questionnaire sent on social networks or e-mail. Results: Of the 355 consultations and 270 exams scheduled, one third did not occur due to service cancellation or patient withdrawal. Even with important symptoms, most did not seek care for fear of contracting COVID-19. Telemedicine proved to be an important facilitator for the participants. Conclusion: it is necessary for the population to have devices with internet access so that telemedicine becomes a viable resource for elective care, associated with strategies for differentiating flows between health services to ensure the maintenance of monitoring and control of chronic conditions, especially for those with limitations in the use of remote access technologies.

Author Biographies

Juliana Pereira Machado

Postdoctoral student in Health Sciences at the Department of General and Specialized Nursing at the University of São Paulo at Ribeirão Preto School of Nursing. Member of the Interdisciplinary Research Group on Arterial Hypertension (GIPHA). Lecturer at Faculdade Barão de Mauá- Ribeirão Preto, SP.

Isabela Gomes Musa dos Santos

Master's student in Health Sciences at the Department of General and Specialized Nursing at the University of São Paulo at Ribeirão Preto School of Nursing. Member of the Interdisciplinary Research Group on Arterial Hypertension (GIPHA)

Barbara Caroliny Pereira da Costa

PhD in Health Sciences at the Department of General and Specialized Nursing at the University of São Paulo at Ribeirão Preto College of Nursing. Member of the Interdisciplinary Research Group on Arterial Hypertension (GIPHA)

Mayara Rocha Siqueira Sudré

Doctoral student in Health Sciences at the Department of General and Specialized Nursing at the University of São Paulo at Ribeirão Preto School of Nursing. Member of the Interdisciplinary Research Group on Arterial Hypertension (GIPHA)

Eugenia Veludo Veiga

Profa Dr at the Department of General and Specialized Nursing at the University of São Paulo at Ribeirão Preto College of Nursing. (DEGE-EERP/USP-RP)

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