Patient care in primary care: technology's contribution during a pandemic

Abstract

Objective: To evaluate how and which technologies can be implemented to continue the care of health education, focusing on those classified as 'risk group' for COVID-19. Method: This is an integrative review carried out in the MedLine and Lilacs databases, from 2015 to 2020, at the end an analysis was carried out to identify the relevance and eligibility in the articles. Results: There are several situations where technologies were used, such as screening and guidance in teleconsultations, support groups and support for doubts in a virtual environment from social media, websites and personalized applications to pass on information about symptoms to users. Conclusion: It can be seen the efficiency of the use of technologies in primary care and with this, an innovative area is perceived that is able to bring improvements for the user and ease for the health team, being a differential for nursing, adding all competences in computerized tools enhancing the expansion of care.