Organização do atendimento em saúde durante pandemia do coronavírus: o reflexo do trabalho colaborativo

Maria Juliana  Vasconcellos Bragado; Karla  da Silva Guimarães Rocha; Tamires  dos Prazeres de Oliveira; Brysa  Soares Vergotti; Douglas  Oliveira Vieira; Kátia Fernanda  Alves Moreira

doi:10.36489/saudecoletiva.2021v11i68p7661-7670

Authors

Maria Juliana Vasconcellos Bragado Fisioterapeuta, pós-graduanda da Residência Multiprofissional em Saúde da Família, Universidade Federal de Rondônia, Porto Velho, Rondônia, Brasil. https://orcid.org/0000-0002-8495-966X
Karla da Silva Guimarães Rocha Enfermeira, pós-graduanda do Mestrado Profissional em Saúde da Família (ProfSaúde), Universidade Federal de Rondônia, Porto Velho, Rondônia, Brasil. https://orcid.org/0000-0003-4127-0958
Tamires dos Prazeres de Oliveira Enfermeira, pós-graduanda do Mestrado Profissional em Saúde da Família (ProfSaúde), Universidade Federal de Rondônia, Porto Velho, Rondônia, Brasil. https://orcid.org/0000-0001-6354-3078
Brysa Soares Vergotti Orientadora, Universidade Federal de Rondônia, Porto Velho, Rondônia, Brasil. https://orcid.org/0000-0002-1460-0803
Douglas Oliveira Vieira Nutricionista, Universidade Federal de Rondônia, Porto Velho, Rondônia, Brasil. https://orcid.org/0000-0002-5263-5484
Kátia Fernanda Alves Moreira Enfermeira, Universidade Federal de Rondônia, Porto Velho, Rondônia, Brasil. https://orcid.org/0000-0002-1460-0803

DOI:

https://doi.org/10.36489/saudecoletiva.2021v11i68p7661-7670

Keywords:

Coronavirus infections, Primary Health Care, Health planning, Interdisciplinary practices

Abstract

Despite the changes brought about by COVID-19, primary health care needs to ensure access and coverage of the territory in a comprehensive and universal manner. Objective: To report the experience of a family health resident about the reorganization of the flow of care in a family health unit during the Coronavirus pandemic. Method: This is a descriptive study, of the experience report type, about the experience of a resident inserted in the family health strategy of the José Adelino da Silva unit, in the city of Porto Velho, Rondônia. Results: The care flow was structured in order to reduce agglomerations and maintain access and resolution. The spontaneous, programmed demands and procedures of the USF service portfolio were organized. Conclusion: The reorganization of the service flows showed the potential of collaborative work. It was possible to implement the reception, qualified listening, programmed agenda and no agglomerations and queues were observed.