Evaluation of usability of an infusion pump in the Intensive Care Center: contributions to patient safety

Abstract

Objectives: to evaluate the degree of satisfaction, knowledge and the located usability of the infusion pump used in the general adult intensive care center of a university hospital; identify what nursing professionals know about the infusion pump they operate; analyze the usability attributes of the infusion pump from the users' perspective; verify the degree of user satisfaction as a usability attribute in relation to infusion pumps. Method: This is a descriptive study, with a quantitative approach, carried out in the general adult intensive care unit of a university hospital in Rio de Janeiro, with 41 nursing professionals and residents, through a questionnaire. Result: 75.6% know the infusion pump used in the sector, and most consider it to be easy to handle. 38 professionals claim to have a good knowledge of the equipment. Conclusion: This research reflects the importance of evaluating in a real scenario the issues related to the usability of medical assistance equipment, considering the satisfaction of the users who handle this equipment.