Collaborative Management as a Communication and Coordination Strategy for the Unified Health System in a Public Health Disaster

Abstract

Disasters pose immense challenges to the Unified Health System (SUS) due to the need to plan and make decisions in complex scenarios that require coordinated actions between the different levels of care. In view of this, the objective is to present co-management as a successful practice to promote communication and coordination of the SUS in the Kiss nightclub fire. This is a qualitative-descriptive and exploratory documentary study. In the crisis scenario, 577 people were treated and 57 critical patients were airlifted. Subsequently, 836 people were scheduled for triage, with 1,309 consultations and 349 exams being performed. The Information Center recorded 2,053
victims, 56 services and 93 types of care provided. It was concluded that co-management was able to establish transversal spaces for communication, coordination and organization of processes that contributed to the mitigation of the disaster.